Welcome to TOPROCKS.COM - You are shopping on our RETAIL site for worldwide customers and collectors. You are welcome to Shop and Ship any of our 20,000+ specimens with no minimum requirements. For WHOLESALE access, please Login using your 'Approved Wholesale / Trade' email address (HOW?) or email Renate@Toprocks.com

TOPROCK LIVE SHOW


Now 3 times a week!

TOPROCK LIVE SALES - Every Tuesday and Thursday @ 8pm SAST and Saturday mornings at 10.30am SAST hosted by Francis and Cara where we showcase the finest rocks, crystals, and minerals from Southern and Central Africa, as well as Madagascar before they hit our website! 💎

VISIT OUR @ToprockGemstonesandMinerals YOUTUBE CHANNEL HERE
or watch our latest episode below...

PREMIERS: Tue & Thurs 8pm SAST • Sat 10:30am SAST

STAY UPDATED: Subscribe + turn on notifications, or email us for links

WATCHING OUR SALES:  You’ll need a YouTube Channel to join Live Chat 
Help article: https://support.google.com/youtube/answer/1646861?hl=en-GB&sjid=12739654895631239582-EU

SALES SHEET: Each show has a PDF Sale Sheet linked in the YouTube description. It includes the item, locality, weight and prices in ZAR, USD, AUD, CAD, EUR and GBP for easy reference while watching.

CLAIMING: To claim, post the Box Number Francis shows in the LIVE CHAT 
Box number only appears after Francis goes over the item. 
Claims are first come, first served (server lag can affect order). 
Toprock Gemstones and Minerals Account will confirm claims - what the Toprock Account sees first in the chat is the winning claim.
Claims are posted in the YouTube comments after the premiere

LATE CLAIMS: email liveshow@toprocks.com / DM / or comment on the video. 
Late claims are open for 12 hours after the premiere (timestamped)

SERVER WARS (LAG): Connections vary, so we spin for different servers each premiere to keep it fair. 
Send us feedback + what you missed - we’ll try help where we can

MINIMUM ORDER QUANTITY FOR WHOLESALE: MOQ: R10 000 (ZAR) or $500 (USD)

STOCKPILING POLICY: 180 days (Please see Stockpile rules on our website for more info). 
Email us at liveshow@toprocks.com for shipping/stockpile help 

PRICING: Our Website is in ZAR (South Africa Rand)
YouTube LIVE SHOW sale tags are marked in USD. 
USD is based on the exchange rate on the day of the premiere (rounded up) 
Please see our Sale Sheet for different currencies

WHOLESALE ACCOUNTS: To buy from LIVE SHOW, you will need a qualified wholesale account at Toprocks.com. Please then email us your Name / Company details, Email address, contact number and shipping / courier details to liveshow@toprocks.com and we will help you set things up.

If you already have a Wholesale account at Toprocks.com but haven’t yet bought from our YouTube LIVE SHOW sales, Please email us at liveshow@toprocks.com

INVOICING: Order conformations are sent within 24 hours after the sale unless it is the Saturday shows where orders are sent the following Monday (SAST). 
Your order confrmation email will come from liveshow@toprocks.com  
Please Checkout using “Complete Purchase” and choose shipping and payment options. 
Orders not completed within 7 days will be cancelled

For more information, queries, feedback or late claims email us at liveshow@toprocks.com


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