We try to keep this page updated but are guilty of getting too busy with getting beautiful rocks up onto the site and then out of the door to you lovely folk!

We would love to hear from you - Below are some emails we have received

----------------------------------------------------------------------------------------------------

2024-06-25

Hi Kathryn,

I just wanted to thank you for the selection of the Blue and Orange Calcite that you chose for me. They are just beautiful and I am very happy.

AUSTRALIA

----------------------------------------------------------------------------------------------------

2024-06-25

Thanks Gavin, absolutely loved everything in this latest order! Thanks again for all the care and attention you and everyone else put into this shipment.

USA

----------------------------------------------------------------------------------------------------

2024-06-05

Hello Megan,
Thank you once again for everything. All minerals are beautiful, everything was well packed and arrived safely. I am sure it was not the last time I shopped with you. Special thanks to you for all your help! Have a wonderful day.

CZECHIA

----------------------------------------------------------------------------------------------------

2024-05-30

Dear Megan,
I appreciate this so very much. I must tell you - from what I sense, the ethos of kindness and humaneness which seems to prevail amongst the Toprock team is inspiring and heartwarming. Hat off to Nick and all of you for creating such an atmosphere. Every blessing.

SOUTH AFRICA

----------------------------------------------------------------------------------------------------

2024-05-30

What an unexpected & lovely joyful response to start my day!
I am most grateful for it, and for the smile it put on my face & in my heart, Kat.
Thank you. I didn't realize TopRock was a wholesaler, and as I am not one, I cannot buy from you. But ... it did open a window into considering that as a future, potential opportunity, as a vehicle to expand my relatively new interest in crystals in various ways.

USA

----------------------------------------------------------------------------------------------------

2024-05-27

Hi there. 
I'm not sure what to say to you or even how to say it. 
I hope that you know how special you are and I hope that you know how much happiness you bring to your clients and how much you change people's lives. 
There are literally no words to explain how grateful I am each time I receive an order from you and how happy you make all of my customers. 
YOU have saved me from the lockdown starvation and poverty and I am now starting to pay back all of my lockdown debt and I am finally being able to buy food again and it is all thanks to you! 
I really don't think that you even know how special you are. 
Please send my love and blessings to yourself and all your staff who help you to make your wonderful business a success. 
Lots of love from me

SOUTH AFRICA

----------------------------------------------------------------------------------------------------

2024-05-21

Arrived safe and sound! And beautiful 

Thanks so much!

Dare I say it.....?

You guys ROCK!

SOUTH AFRICA

----------------------------------------------------------------------------------------------------

Have a look at some of the complements from our Live Show. We go live every Wednesday and Saturday at 8PM CAT - 6 PM GMT

 https://www.toprocks.com/pages/calendar

- Comedy and gorgeous rocks nothing better than that!!!

- Thanks for today, excellent Live! See you, bye!

- I seriously haven't laughed this hard in a long time. Brilliant! And the reversal            was genius to keep me on my toes! hahahahaha

- Thanks for an amusing night folks, my first experience with combined stand up         comedy and chrystal show.

- My first live ( UK) I'm enjoying

- Really enjoyed this, looking forward to seeing more videos in the future!!

- Man I need a gorilla for my garden!

- You are doing fab! The knowledge and information means everything too 

----------------------------------------------------------------------------------------------------

2024-05-14

I attended liveshow yesterday, what a hilarious time I had🥳. Never saw combined standup and crystal show before!  These guys make up for technical analphabetism with loads   of humor! Wauw🤠

DENMARK

----------------------------------------------------------------------------------------------------

2024-05-17

Thank you for your help. All of you at Top Rock are amazing. I very much enjoy working with you. And those live shows are going to be FUN but dangerous. Thank you again!

USA

----------------------------------------------------------------------------------------------------

2024-04-29

Hello Megan, The first parcel arrived yesterday , all 29 kilos of it !! Everything arrived OK and nothing broken, your packers do a very good job, please pass the message on. You can send the next parcel whenever you are ready. Thanks!

AUSTRALIA

----------------------------------------------------------------------------------------------------

2024-04-25

Just wanted to send a thank you note! Everything was well packed as usual, and is beautiful! You guys all do a fantastic job, from the information you provide in your listings, to the delivery.  I appreciate your selection that allows me to find great materials at affordable prices for my customers.  ❤️

USA

----------------------------------------------------------------------------------------------------

2024-04-22

Hello Julia !
Thanks for the information.
You have a really good service and things are going smoothly, thank you :)

FINLAND

----------------------------------------------------------------------------------------------------

2024-04-05

Hello Megan, Thank you for your email, thanks also for splitting the order in two for me to avoid unnecessary taxes and duties in Australia. I will wait until I hear from you about the shipping cost and arrange payment for you. You guys are easy to work with and are really helpful by splitting larger orders, thanks very much.

AUSTRALIA

----------------------------------------------------------------------------------------------------

2024-04-04

Hi Renate,
Our well packed order arrived yesterday and I'm very happy with the beautiful crystals. I'd like to thank you all at Toprocks for the excellent service and for offering these beauties to others. I'm sure it is hard work.
Best wishes,

POLAND

----------------------------------------------------------------------------------------------------

2024-04-04

Thanks Kat, then I will round this order off before I go bankrupt🤣I have so enjoyed our exchanges and hope to have more in the future. Take care. I will think of you and send good vibes.🥰. Thank you also to Nick for helping out with this big hema beauty, it certainly makes me forget about the lost one.

DENMARK

-----------------------------------------------------------------------------------------------------

2024-03-26

Dear Julia,

My order has arrived this morning and I am absolutely delighted with everything.
Please thank the entire packing team for taking such care. I am also especially happy to get such detail on each packing slip and the invoice, including the mine location with each item. It will take me a while to get everything photographed and up on to my website as I am a sole trader, but I am sure that everything will sell quickly, if not there then at my local Saturday market on Waiheke Island.

NEW ZEALAND

-----------------------------------------------------------------------------------------------------

2024-03-19

Hi Julia,

I just wanted to let you know that I received my shipments last Thursday and Friday. The boxes were in great shape, and the packing you guys did was AMAZING!! Very safe and secure, and even beautiful to look at! I am very happy with all of my items, and I do not see any damage caused by packing or shipping. Many of the specimens are more lovely in person; the carvings are very beautiful and charming.

USA

-----------------------------------------------------------------------------------------------------

2024-03-19

If you haven't had a chance to watch our YouTube video "Toprock Gemstones and Minerals: "Find Out More About Us" you can watch it here now:

https://www.youtube.com/watch?v=fIWThtYdcCg

Here are some of the reviews:

A humble and informative insight into the 'behind the scenes' workings of Toprock Nick... having a great deal of gratitude for your team is admirable... had to grin , Im also techno challenged 🤭

AUSTRALIA

Nice Nicholas John May we are so happy to see you sharing your beautiful family of Toprock Gemstone and Mineral Wholesale can't wait to see your amazing project in Namibia

SOUTH AFRICA

What an amazing group of people, business is building relationships, Toprock is the business of the future

USA

Great to see behind the scenes. I only found you once I moved into full time commitment of LSC, it was divine timing so to speak. I love every piece i have received from you so far and yes never any broken after it's long travel, huge thanks to the packing team and the admin who deal with me regularly for that. You have a great range from so many areas, i always enjoy going through your categories. Thank You.

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2024-03-11

Hi Julia, 

Just wanted to let you know that my order arrived safe and well and I’m blown away buy the beauty of your crystals. Many thanks for a fabulous transaction. It’s amazing to know that these beautiful crystals will bring joy and wonder to my customers who are based worldwide. So from beautiful Africa they were born, then embark on a journey across continents to bring their soothing frequencies to the people of the world! 

I couldn’t be happier with my beautiful purchase and i am looking forward to ordering from this wonderful company again. 

United Kingdom

-----------------------------------------------------------------------------------------------------

2024-03-08

Thank you Megan
Fantastic service as always.

Have a wonderful weekend when it comes

United Kingdom

-----------------------------------------------------------------------------------------------------

2024-02-29

Hi Megan,

Pleasure. Nice to see you guys have this 'juicy stock shipment' at the moment that came in. It's really exciting to watch what you guys will post next.

Yes, please pack and send and quote for shipping. 

If there was a larger budget again, I'd still have a lot of shopping to do. 

Regards to the Toprock team - and of course Nick, what a great YouTube video, humble beginnings! Enjoyed watching it. 

South Africa

-----------------------------------------------------------------------------------------------------

2024-02-22

Hi Alex
This Kat is a Wonderful Warehouse Women! Good you asked her to help me out. 
She send me videos of the ones I had doubts about and graciously offered to fix a few points. 
I am soo happy, just can’t stop smiling!!!
Sincerely

Denmark

-----------------------------------------------------------------------------------------------------

2024-02-16

I so appreciate your assistance with my order Megan❣️

I am so excited!  I can't wait to sit with the apatite and get into deep meditation ❣️

I was hoping to get iolite as well but I wasn't resonating with what I was seeing online 😄. 

Blessings and much love to you too❣️

South Africa

-----------------------------------------------------------------------------------------------------

2024-02-13

Thank you so much for the wonderful service and quality crystals.

Kind regards
 
South Africa

-----------------------------------------------------------------------------------------------------

2024-02-08

Hi dear peeps
I have just received my order ty so much all perfect
Will shop again soon
much love
Sue Armitage


United Kingdom

-----------------------------------------------------------------------------------------------------

2024-02-01

Thanks, Megan.
I have to say that I'm absolutely loving dealing with you and Toprock. You're so on top of things. It's wonderfully refreshing.

Iran

-----------------------------------------------------------------------------------------------------

2024-01-24

Hi Megan
Thank you for a swift shipping of yet another stunning collection of unusual and beautiful crystals. My new favorites just have to be Alberts stunning Quartz from Lesotho. A special thanks to Albert for hunting for these exquisite treasures! 
I was so fortunate to browse Top Rocks website when the copal was added. All those bugs, it’s amazing! (I do feel for those poor little creatures though) that copal is just so clear, it’s fabulous. Love them all !!  I shall enjoy them a short while for myself before sharing them with all my lovely customers.
Thanks to everyone at Top Rocks
Very best wishes

United Kingdom

-----------------------------------------------------------------------------------------------------

2024-01-24

Hi Alex - That's actually a great explanation which I really appreciate. Thank you so much for explaining it. Yes, that helps alot. Wow you guys are amazing! I feel so much more confident buying from you. THANK YOOOU

UK

-----------------------------------------------------------------------------------------------------

2024-01-22

Hi Megan,
Thank you for getting back to us so quickly and breaking all of that down for us – it's much appreciated. You guys are awesome, as always.
We would like to do the cheapest option of splitting UPS into three shipments for 13,569. Thank you again, and please me know if further action or input is needed.
Take care,

United States

-----------------------------------------------------------------------------------------------------

2024-01-19

Hi Julie,
Thank you so much. We ordered from you last year and it was so successful! Everyone loved your products.

Canada

-----------------------------------------------------------------------------------------------------

2024-01-12

Hi Megan
Many thanks for the invoice. I’ve sent it so that I can pay with PayPal as I usually do. That’s a good price, and thank you top rocks team for being so swift and efficient with my order 🙏🏻😊
Many thanks and best wishes

United Kingdom

-----------------------------------------------------------------------------------------------------

2024-01-09

Julia,
Thank You!
I wasn't expecting you to get them out so soon.
They are here and they are beautiful! Thank You so much.
If I have questions about orders are you the one I ask?
Appreciate all your help and patience.

USA

-----------------------------------------------------------------------------------------------------

2024-01-08

Hello Julia.
I hope that you are well.
I have received my crystal shipment from Toprocks! The process went smoothly and the parcel arrived in good condition. UPS delivered in a timely manor as well.
There were only two pieces that had less than desirable flaws. The rest of the pieces I found to be as expected, or, of greater quality than expected. The overall experience of my first business transaction with Toprocks has been great. With your support, the process is fairly simple and straightforward. I look forward to placing a future order with Toprocks.

Thank you for your support Julia. Take care and be well.

USA

-----------------------------------------------------------------------------------------------------

2024-01-04

Hello Renate, Hello Julia,
I just wanted to write and inform you I've received the shipment. I have inspected everything, and it was received in good order. Thank you for the care you took in packing, and I would especially like to thank you for doing what you do. This transaction represents an opportunity for me here, and it is you who has given me that opportunity. I do not have the words to express my gratitude, but I will say you have my deepest thanks, and I will hopefully be ready to order from you again for next year.
You have my best wishes in all of your future endeavors. I wish your business to thrive.

USA

-----------------------------------------------------------------------------------------------------

2023-12-27

Hi Everyone
Just wanted to say thanks for the order and congratulations on the
perfect packing which meant I could process and price every piece
in a record 3 hours !
Wishing you all a Happy Christmas and prosperous New Year

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-12-14

Hey Megan, 
I’m so over the moon. I may of had some tears in my eyes while unpacking. They are all so gorgeous. Wonderful high grade quality and beautifully carved. Can’t wait for my next order.
Merry Christmas and Happy New year! 

Australia

-----------------------------------------------------------------------------------------------------

2023-12-12

Humble Greetings Dear The confirmation of payment done.
I am so happy by the professionalism of Toprock. You guys Rock
In Gratitude 🌻 
My fingers and toes crossed for Delivery before her move.
Have a fabulous day 

SOUTH AFRICA

-----------------------------------------------------------------------------------------------------

2023-12-09

Hello all!
I received my boxes this week and I’ve still got many to open but so far I am so pleased!! These pieces are all so beautiful and I’m sure my customers will agree. Thank you so much for these- they are absolutely stunning! I look forward to placing more orders soon, thank you!

USA

-----------------------------------------------------------------------------------------------------

2023-11-30

Thank you, Megan! 
The shipping rate is great! 
I've just paid, look forward to receiving.
Toprocks Team, Stay safe and enjoy your Christmas break and see you in the new year! 🎄 

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-11-21

Hello dear Megan! 
Hope you and the team are doing well my lovely :)
Thank you so much for sorting out our orders for us! I believe everything should be paid for now?? Please let me know! 😁
As always, thank you so much to you and the team for your amazing work! And wishing you all a happy holidays and a lovely New Year ❤️
All the best,

UNITED KINGDOM

-----------------------------------------------------------------------------------------------------

2023-11-11

Hi Dr. Parkinson,
I have successfully added more Celestine to my order. Thank you for always providing such beautiful crystals!
Best regards,

TOKYO

-----------------------------------------------------------------------------------------------------

2023-11-02

I’m very much looking forward to receiving the crystals. 
This is a start up venture for me and my family so we are very much looking forward to being able to possibly work from home.
I’d like the point of difference for our store to be offering larger pieces.  Many stores in Australia seem to offer smaller clusters etc.
I hope to order more shortly as I’d prefer to order directly from you rather than China which is where many competitors seem to order from.  Suppliers in China don’t seem to give as much background to the origin etc of the material which is what I like about your store.
Thank you for all your help.

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-10-25

Dear Meghan,
I've just received them, and they are all amazing, as always. I am so grateful for the opportunity to work with you. Please send my warmest greetings and gratitude to all of your team members and everyone involved in the process. Thank you for everything!

ROMANIA

-----------------------------------------------------------------------------------------------------

2023-10-23

Hi there. 
Just want to thank you ever so much for the gorgeous items, everything is so much better in real life, I can't believe it, thank you so so much. 
Lots of love to you all at Toprocks.

SOUTH AFRICA

-----------------------------------------------------------------------------------------------------

2023-10-19

Hi Julia,
Just a quick note to say that I received my order today thank you.
This is my first time ordering from Toprock and I am so impressed. 
I received everything in perfect condition thanks to expert packaging. 
All the pieces ordered are incredible and are even better than their pictures, which happens rarely to never when ordering online usually! Thank you so much for all your assistance, it is hugely appreciated. Thanks for allowing Pudo delivery option. Please let me know if I can streamline the process from my side at all as this was my first time booking Pudo that wasn't locker to locker. Please say a big thank you to all staff concerned for being so professional and for providing such a top-class service 😊

SOUTH AFRICA

-----------------------------------------------------------------------------------------------------

2023-10-13

I wanted to let you know how impressed we were with our first order! Everything was stunning and arrived in perfect condition. You guys really are top notch!! We will be placing another order soon
USA

-----------------------------------------------------------------------------------------------------

2023-10-09

I’m so excited to receive this beautiful order and sell it to people that feel equally as drawn to them as me. All the best. And look forward to doing more business with Toprocks in the future! Every blessing your way!

USA

-----------------------------------------------------------------------------------------------------

2023-10-09

Hello Alex, 
The rest of the stock is arriving tomorrow, and this time the package got through without customs fees! So yes, slowly we are figuring out the process, and surely it will get easier as we go. The first part of the stock was exceptional. The crystals are of great quality and the packaging was well done. Thank you both for your continuing support. Looking forward to future orders!

LATVIA

-----------------------------------------------------------------------------------------------------

2023-09-19

Again, you are marvelous!  This will help me plan my future purchases and shipments. I already have a cart full! I think it has some amazing selections as well. Feel free to peek!  As always, I'm full of questions. First, I'm only "holding" an item until I pay for an order. So, the items in my cart are available to others. This is correct? And if someone purchases what is in my cart before I pay for my order, will I be informed? I understand your reasons for this process and want to best understand how it works. Also, is there a way I can know the weight of my cart without going to each entry or should I keep a pen handy as I add items?  One last thing before I let you go. Is there an alert of sorts when new products have arrived?  I know there are closer sources for gems and minerals from South Africa, but I enjoy purchasing as close to the source as possible. I feel a kindred spirit for Albert's mountain and I will put a piece of snow quartz among my most prized collection to remember and honor the connection. Perhaps in my future travels, I will see it with my own eyes. Thank you again for your help, Megan. You are a blessing and a good ambassador for Toprock!  Best regards

USA

-----------------------------------------------------------------------------------------------------

2023-09-15

Hi Julia  I just wanted to say a big thank you to you and the TopRocks team for the order and allowing me to order a smaller batch from you guys The crystals are beautiful!!! I can’t wait to order from you guys again, thank you so much  Kind regards

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-09-15

Hello Megan, We have received the first shipping and crystals are of great quality and the package was very well packed and secured. Thank you very much! Please let me know when the second box ships. Hopefully things will go smoother at customs this time. Thank you, 

LATVIA

-----------------------------------------------------------------------------------------------------

2023-09-04

Morning Julia :) Just letting you know i received my package yesterday and everything looks stunning!! Thank you :) Thanks Kindly, 

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-08-28

Hello Dear, I would like to let you know my order arrived today. Everything was very well packed so there is no any damage and minerals are really really amazing. Thank you so much for your great work and cooperation. Kind regards,

SLOVENIA

-----------------------------------------------------------------------------------------------------

2023-08-28

Hello Megan, Thank you for another good mineral shipment, well packed, and smoothly delivered. cheers,

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-08-28

Thank you very much Megan. Pleasure doing business with you once again. Sincerely, 

LATVIA

-----------------------------------------------------------------------------------------------------

2023-08-28

Hello Julia, I hope you are having a lovely weekend. I just wanted to confirm that I received everything in the order. The crystals are so much more impressive in person and I am overjoyed with them. I will definitely be back to make more purchases in the future. Thank you again for everything. Best wishes,

USA

-----------------------------------------------------------------------------------------------------

2023-08-17

Now, I will call you, Marvelous Megan. My orders are confirmed and paid for. My shipping is confirmed and paid. Soon, I will be like a child at Christmas, ripping packages open with quivering anticipation.  Thank you for your support all along the way. You've been a comfort to this first time shopper.  May I ask though, how much does shipping change as the order grows larger? Perhaps my patience should extend to the shipping process as well.  If I were to purchase 50kg at a time. How many purchases before lower shipping rate kicks in? Thank you again for your kind patience with my inexperience. 

GERMANY

-----------------------------------------------------------------------------------------------------

2023-08-11

Hi, the first shipment has arrived. Nice specimens, well packed, and extra fast delivery. For all of your help and quality of service I give you 5 stars great first order all round Regards

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-08-01

Thanks again MEGAN very soothing crystals, Even my new rottweiler loves them  Blessed Be Carnelian Hearts I can't wait to see them and look at the fairy spirits.  I'm really enjoying those ones.

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-07-24

Bless ya Megan! All paid for my lovely ♥️♥️ Thank you so much to you and the team for your help as always!  Take care and blessings to you and yours,

NEW ZEALAND

-----------------------------------------------------------------------------------------------------

2023-07-21

Hi Guys, Thanx so much for my crystals i received them this morning in good condition. Much appreciated to all.

USA

-----------------------------------------------------------------------------------------------------

2023-07-04

Dear Kat Thank you so much for your help with the beautiful crystals I received with my last purchase!! I just got them and I’m over the moon happy!!!!

SOUTH AFRICA

-----------------------------------------------------------------------------------------------------

2023-07-04

Dear Julia I just want to thank you very much from the bottom of my heart! I received the crystals and I’m so happy with them. I love them so much! Thank you thank you thank you!🙏🏼🩷✨🌷 Have a lovely day!

SOUTH AFRICA

-----------------------------------------------------------------------------------------------------

2023-07-04

Hi Julia, I hope this email finds you well and you are having a nice week :-) I have now received and unpacked the delivery; it is such a gorgeous quality of stock! Thank you very much for all your help and support and looking forward to our future interactions. Love and light.

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-06-28

Hi Megan, you shipped on Friday and I got 3 boxes on Monday and one today. By far the fastest turnaround from ordering to receiving. Everything was perfectly packed. Thank you

UK

-----------------------------------------------------------------------------------------------------

2023-06-20

Hey Kat, I paid, thank you so much your customer service is wonderful i appreciate you very much, you have a wonderful day, its 215 in the morning, goodnight

USA

-----------------------------------------------------------------------------------------------------

2023-06-15

Hello Megan, Just a note to Thank you. Our shipment arrived safely and the minerals are great! The DHL service delivered quickly, and right to my door. I've left a 5 star review. Cheers,

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-05-29

Thank you so much Julia, and TopRocks! I just want to say  OH my GOODNESS!!  Everyone has done exceptional work, from the malachite slices, to the purpurite and blue lace agate necklaces, and the exquisite wire art Aloe Vera, Dragon Flies, Bumblebees, and Flowers!  Thank you SO SO very much for everything, I am sending each of you hugs from overseas! You are all the absolute BEST!  Keep rocking!  All the love,

USA

-----------------------------------------------------------------------------------------------------

2023-05-26

Hello Megan, Just a note to Thank you. Our shipment arrived safely and the minerals are great! The dhl service delivered quickly, and right to my door. I've left a 5 star review . 

CANADA

-----------------------------------------------------------------------------------------------------

2023-05-25

Hey Alex! My dioptase arrived today and words literally can’t describe how taken away I am by this piece. It’s perfect and I couldn’t be happier! I just wanted to thank you again for making this possible for me. I’ll attach a pic I took but to be fair my iPhone camera doesn’t even come close to showing how incredible this piece looks in person. I will keep and treasure this mineral my whole life. I hope you have a great day!

CANADA

-----------------------------------------------------------------------------------------------------

2023-05-23

Hello Alex, I’m glad I could give a compliment to the right person concerning the description of the dioptase specimen I ordered. That was exactly what I was looking for so thank you for sending it my way. It will be a nice reference for the new addition to my collection.  As for speaking to someone with a Ph.D I can only imagine it is an extremely lengthy process full of lots of hard work, so I am always more then willing to acknowledge that achievement by addressing the person by their hard earned title. It is a rarity to find someone with a Ph.D as humble as yourself and it’s been a pleasure speaking with you. It’s true, if you don’t learn to humble yourself, LIFE has a way of doing for it for you, generally by putting you in a situation where your ego takes a hit.  Thanks again for everything, I will touch base with you again when my order arrives and most likely thank you once again, as is the Canadian way. 

CANADA

-----------------------------------------------------------------------------------------------------

2023-05-21

Hello Megan, The second box of order 40330 has arrived in south Australia , everything arrived ok with no damage. Thank you for all your help with this order.  I will buy from you guys again in the future.

AUSTRALIA

-----------------------------------------------------------------------------------------------------

2023-05-15

Dear Julia, I hope this message finds you well. I wanted to take a moment to express my sincerest appreciation for your efforts. This gift will bring immense joy to my mother on her birthday. Once again, I cannot thank you enough. Wishing you a wonderful day ahead.

SOUTH AFRICA

-----------------------------------------------------------------------------------------------------

2023-05-11

Thank you so much as always for your wonderful service and I can't wait. The other products I got from you have already sold out. Have a blessed day.

SOUTH AFRICA

-----------------------------------------------------------------------------------------------------

2023-05-09

Hi Kat, Thanks for the info, great to know I can book delivery through the app. Thank you so much for all the trouble you have gone to for me, I appreciate it so much! Sorry about your tickbite fever! I had it last year, #neveragain Hope you are feeling better. Thank you again for going above and beyond to assist me, amazing customer service thank you.

SOUTH AFRICA

-----------------------------------------------------------------------------------------------------

2023-05-03

Thank you so much Julia!  You are so wonderful!   Please pass my compliments and gratitude to everyone on your team/family

✨🌺🙏

United States of America

-----------------------------------------------------------------------------------------------------

2023-05-03

Dear Julia, I’ve just received my order and all is perfect, thank you so much for the great quality and the care! 

France

-----------------------------------------------------------------------------------------------------

2023-04-20

Hi Alex! yes! I was contacted by a few people including yourself! Thank You so much for such a beautiful and random history lesson haha, I thoroughly enjoyed it! Toprocks has AMAZING customer service, and I am very happy I made my purchase with you! I'm looking forward to finalising shipping and receiving my order!! Kind Regards

Australia

-----------------------------------------------------------------------------------------------------

2023-04-11

Hi there Alexander First of all WOW!!!! I would like to say THANK YOU so much for your very in-depth, explanatory email. You have most definitely put my mind at ease so thank you so so so so much! This email means the absolutely world because me being all the way down here in Australia and you being a new supplier into my supplier database it was very nerve racking for me to not know what is going on. So you taking the time to reply to me like this has eased my mind so much. It is always extremely uneasy  using a brand new supplier from across the other side of the world when you cannot here it see what is going on and I have had much money storm from me in the past so it is a little terrifying some times to say the least So thank you so much for taking the time to explain your situation to me. I truly truly appreciate this.  I am so so sorry to hear of all the difficulties you have faced recently and hope you manage to get everything sorted and under control again Please know I am truly grateful. Yes, please continue with preparing shipping for my order as I am very excited to receive all these items and am looking forward to placing my next order immediately.  Thank you once again Alexander for your response and this sorted your professionalism and I appreciate that so much Looking forward to receiving my shipping quotes so I can receive my order very soon. I am happy to have these packed all shipped at the same time please Thank you again so much and I hope you all enjoy your short break Kindest regards.

Australia

-----------------------------------------------------------------------------------------------------

2023-04-11

Hello Julia!  I hope this email finds you well! I am over the moon about my crystals!!! I couldn’t thank you and your team enough for your constant updates and reassure throughout this process! Thank you again! Warmest regards,

United States of America

-----------------------------------------------------------------------------------------------------

2023-03-27

Hey Megan I just made my last order for this go around I requested shipping quote without insurance but is there any way to get one with insurance as well to just compare and make the right choice  Also I just wanted to say even before receiving my items in person you have been a pleasure to work with and it's been an absolute breeze your pricing and stock is beautiful I had been working with a different Africa wholesaler and I don't see myself going back it was like a whole other world dealing with you guys thankyou soooo much 

United States of America

-----------------------------------------------------------------------------------------------------

2023-03-22

Hi Alex! I’m so excited to get my crystals! Both orders have been paid for via PayPal! If I could get a quote for shipping as soon as possible I will send that over through PayPal as well! Thank you so much for all of your help throughout this process. Your crystals will be the first crystals featured within my shop! Best regards,

United States of America

-----------------------------------------------------------------------------------------------------

2023-03-20

Dear Megan. Thank you for all the beautiful stones! They are amazing, i am so grateful for working with your company! You are doing an amazing job!

Romania

-----------------------------------------------------------------------------------------------------

2023-03-16

Hi Megan, I also saw in my drafts that I had half-written a thank you note to you for the last order, and I thought i would do that now. The quality, beauty and diversity of the materials you offer is incredible, and my customers love what you sell. I found a lot of new favorites from the last order. The libethenite was super popular and it's so cool to have a rare mineral available after it not being very available for many years. I love the variety you offer on types of malachite. And I totally fell in love with the Zomba quartz/Aegirine pieces-- they have such good "energy." BY FAR the pieces I get from TopRock are the most popular things that I sell. I also love that there are always new materials, really good and thorough descriptions and comprehensive locality information. You are doing amazing work!

United States of America

-----------------------------------------------------------------------------------------------------

2023-03-08

Hi Julia. Thank you very much for your fast response. All good. This stockpile -feature is so great. In my case, I am just starting my business and these products are coming into the starting stock. I'm am very impressed by your products. I hope we can continue our cooperation for a long time.

Finland

-----------------------------------------------------------------------------------------------------

2023-03-01

Thanks Megan I have received the first box today & couldn't wait to unpack it. Everything is absolutely beautiful, thank you again Kind regards

Australia

-----------------------------------------------------------------------------------------------------

2023-02-14

Hi there Megan. Thank you so very much for all of your help. I have now completed 2 orders and am happy for them to please be weighed up for shipping so I can make payment. Thank you again so very much, you have been absolutely amazing and a pleasure to work with. THANK YOU, Kindest Regards,  

Australia

-----------------------------------------------------------------------------------------------------

2023-02-07

"Kathryn/Kat...from her hugs and heart emojis on direct messaging, to her professional and knowledgeable approach to customers seeking the best product out there, I recommend making contact with TopRocks, ask for Kat!. The greatest artist is nature itself!

South Africa

-----------------------------------------------------------------------------------------------------

2022-02-07

I received the boxes today and was able to open and examine everything and I wanted to say thank you! I'm so pleased with every item -- so very pleased! Thank you very much. Blessings!! Yours,

Canada

-----------------------------------------------------------------------------------------------------

2022-02-02

The shipment was great. Very happy. The silky Malachite was the best I have ever seen. You will be hearing from me again soon. Thank you,

South Africa

-----------------------------------------------------------------------------------------------------

2023-01-30

Hi Kat, I am a regular customer of yours and wanted to feedback how amazing the service is from Renate. Having had some personal family issues Renate has been such a help with moving stock along.

Singapore

-----------------------------------------------------------------------------------------------------

2023-01-27

Hi Renata. Thank you again, absolutely stunning natural state pieces I have received, TOPROCK are just simply the best I have come across, trusted, efficient, knowledgeable, sourcing ethic, care with packaging. The reputation you have built with your business and hard-working team is superior to any others I've purchased from. Thank you again!

United Kingdom

-----------------------------------------------------------------------------------------------------

2023-01-09

Dear Everyone in the TopRock Team!  I hope your New Year is going well! And you have done well in your mission of offloading some stock before your BiG Move! How exciting! I look forward to working with you all again in 2023!  And cannot wait to order again, I live for your Crystals and Rocks! Thanks for your help in 2022 on the start of my journey of my online business venture here in South Australia!  Looking forward to growing our partnership with you in 2023!! All the best with your endeavours in 2023!  Kindest Regards, and BEST WISHES!

Australia.

-----------------------------------------------------------------------------------------------------

2022-12-28

Hi Kat. Thank you. I hope 2023 is filled with lots of love, happiness, and abundance! We are closed until January 9th, so I’m not sure if we can catch that discount period. However I know there were a few things we will be needing soon. I will try to get you a list of what we are after soon. While a discount is nice, it is most important to support good people doing the right things even if it means paying a bit more. I appreciate your friendship, kindness, and willingness to help our business succeed. Enjoy the holidays my friend.

United States of America

-----------------------------------------------------------------------------------------------------

2022-12-28

Hello TopRock, we have received our first order from you and wanted to reach out to say thank you! We very much appreciate everyone at TopRock for making this possible. Every single piece has blown us away with its quality and everything was packaged to perfection. We want to wish you Happy Holidays and an amazing new year! We hope to keep in touch and make several more orders, the name TopRock reflects your quality, and we want to share that with our customers. Again, thank you so much! Cheers!

United States of America

-----------------------------------------------------------------------------------------------------

2022-12-09

Thank you so much! I literally couldn’t be more excited to get my first shipment from Toprocks. I hope you are well too! Thank you for your support and help.

United Kingdom

-----------------------------------------------------------------------------------------------------

2022-10-28

Good morning Alex, Thank You so much for your reply. Thanks for clarifying my email, I do prefer outlook, so my communications will continue from this address.  Thank you for being so lenient on the payment terms, I only foresee it happening this once only. In future it will not be a problem.  I am excited to be setting up a small shop, I have been building contacts here in South Australia, and am looking forward to making regular purchases from you over the years to come.  I have spoken with Renate through my last order.  I love how easy you both are do deal with everything went so smooth last time, and Queensland Customs on the way into Australia were also fantastic.  TopRocks will be my only point of call for any stock for my future, I love your crystals and how they are sourced. Every customer here loves it too, your write ups are amazing. You really put so much information into all your listings, I am very appreciative for it ALL. I will be going through all the bulk lots again, to try and narrow down this order to match the current client base I have, and I will be in touch with Renate. Kindest Regards to you and your team,

Australia

-----------------------------------------------------------------------------------------------------

2022-10-19

Good morning, Megan. Just to let you know my delivery arrived Monday afternoon (so quick) and is now all unpacked. The crystals are all absolutely gorgeous as usual! I have never been a fan of skulls until I saw your lovely ammonites from Madagascar. I am now hooked, and one is staying here with me (I’d like to keep them all). They are so beautifully carved; I just love their expressions. The Smithsonian aragonite is exquisite, I just can’t imagine how (or why) anyone polishes that into towers.Each box I eagerly open fills me with absolute delight. Many thanks for all your help and best wishes to you and all the team at TopRocks.

United Kingdom

-----------------------------------------------------------------------------------------------------

2022-08-17

Hi Renate! I received our beautiful gems from you today. Wow, they are absolutely stunning and I am so excited to get them put out. Thank you so much for the beautiful gems and the amazing service. I am super excited that I came across your company. We will absolutely be buying lots more from TopRock Gemstones and Minerals. These are the best crystals we have purchased yet!! So happy. All the best!

United States of America

-----------------------------------------------------------------------------------------------------

2022-08-16

No worries, Alex, I understand mistakes happen Thank you for clearing this up, you and your team have been great to work with, I am in the process of placing my 2nd order with you and will be funding the new order shortly. The mineral specimens I received from you are beautiful :)

United States of America

-----------------------------------------------------------------------------------------------------

2022-08-10

Hi, Megan, I Just wanted to let you know the shipment arrived safely and in good condition, :) thank you and your team again for the great customer support. I look forward to working with all of you again in the future.

United States of America

-----------------------------------------------------------------------------------------------------

2022-07-13

Afternoon Meg, Thank you so so much! Always such a pleasure to work with you.

United Kingdom

-----------------------------------------------------------------------------------------------------

2022-07-07

I have sent the payment. Thank you for all your help and patience. The shipping was pricey, but I understand because even in Canada our shipping costs have increased by a lot. Thank you for all your support and patience with this order, I know it was very inconvenient. I appreciate the whole team for all the effort they made. Take care and I look forward to receiving my order.

Canada

-----------------------------------------------------------------------------------------------------

2022 - 07 - 11

Dear Megan

Thank you, it is an absolute pleasure! One of the reasons why I will keep buying from Toprocks is YOU. So thank you :)

Mariska

-----------------------------------------------------------------------------------------------------

2022 - 07 - 04

Dear Megan, Nick and Alex, (and the rest of your crew at Toprock), I'm a corporate real estate exec who recently started to indulge my life's true passion for crystals, rocks, minerals by starting a sideline online business selling same here in South Africa.  I am not the type to normally write these sorts of emails and I'm not the type to gush with compliments........HOWEVER: I LOVE you product I LOVE your website (including photography) I LOVE your customer service I LOVE your packing and shipping Nick - I wish I WAS you!!! If you ever need a rock hunter in the nether regions of Africa....let me know!  Honestly, NO OTHER wholesaler in South Africa even comes close to you. You have really given me the opportunity to start a new business at scale with an affordable  super quality product.  Many many kind regards, Chris H

---------------------------------------------------------------------------------------------------

2022 - 06 - 28

I just want to let you guys know my shipment arrived here at 4pm today and by 7pm we were completely sold out of every single piece on our live sale! The pieces you sent were absolutely beautiful. Thank you guys for still letting us smaller businesses order from you! I’ll be placing another order in the next 24 hours or so!

Sarah

----------------------------------------------------------------------------------------------------

2022 - 05 - 24

A lot of the crystals we have had from you, bought to sell on to our customers, somehow never seem to find their way back out of our house as she has been unable to part with them. You have cost me a personal fortune 🤣 My thanks as always to the amazing Top Rock team

Chris

-----------------------------------------------------------------------------------------------

2022 - 05 - 24

Hi Megan Thank you I received the parcel on Friday afternoon. Wow, very happy with all the items and the service from you all has been great! After unpacking it all, I now have what feel like 10 whole newspapers (hehehe), great packaging as I know you want us customers to receive our goods in great condition regardless of how couriers handle boxes. I will definitively be back for more. Kind regards, Justin

----------------------------------------------------------------------------------------------

2022 - 05 - 11

I was just clearing out old emails and I saw that I never got back to anyone at Toprock to say how happy I am with the order and how meticulously everything was packaged.   Really great!  Thank you so much! Stephanie

-----------------------------------------------------------------------------------------------

2022 - 05 - 10

I received my order early and want to say Thank you!! Every piece exceeds my expectations and I'm happy to say I'll be a returning customer. I appreciate all of the help making sure I get the order done right and am beyond excited to share our new treasures with the local gem and mineral societies and markets. Your stones are AAA and your service has been AAA. Logan

-----------------------------------------------------------------------------------------------

2022 - 05 - 10

Thank you again, international delivery is always so prompt, the care in packing is of such a high standard and of course, the specimans are of top quality and very beautiful, as always.  Thank you to you and your hard working team! Te Awa

-------------------------------------------------------------------------------------------------

2022 - 05 - 09

Hi Renate, I have already received my order! So fast! I really needed to write to you because I am so thrilled with the beauty and quality of this order. It was packed perfectly everything has travelled safely to me. The whole order process has been smooth and the communication is fantastic. Honestly, you guys are pretty epic. Anyway, I am already looking forward to ordering again. Thanks so much, Lisa

-------------------------------------------------------------------------------------------------

2022 - 05 - 06

Thank you so much for the beauties and careful packing !! They are amazing!  I love them all. Sorry I was out I unpacked them today. Rly appreciate. ❤️  Well done team! Jungsu

-------------------------------------------------------------------------------------------------

2022 - 04 - 14

My order has arrived today and I'm so happy with absolutely everything! The packaging was so protective and the delivery was faster than expected. Thank you so much, I will definitely be ordering again. Paris

-------------------------------------------------------------------------------------------------

2022 - 03 - 14

Hi Megan Thank you so much for such quick service, it is really appreciated so we can keep to the deadline set to us by a client this time. I know it puts a strain on your operation so a huge thank you from Vikki and I I have just completed the shipping order so await your invoice to pay. Kind regards, Chris

------------------------------------------------------------------------------------------------

2022 - 03 - 09

Hi Nick,  I just received my specimens and wanted to thank you and your team for packing them so carefully.  The specimens are absolutely beautiful! They are even better in person. They will be a lovely addition to the shop. Will be looking forward to buying from you again in the near future.  Thanks again!  Tanya W

------------------------------------------------------------------------------------------------

2022 - 02 - 25

I just wanted to email to say I have received my order. I am beyond happy with it, it is all absolutely beautiful, I cannot begin to tell you how pleased I am. I will be back again very soon.  Thank you so much with your patience with me as I didn’t understand the process of ordering.  Many thanks  Gemma

-------------------------------------------------------------------------------------------------

2022 - 02 - 22

Hi Megan I received my order early today and in good order. Thank you so much, especially for the bigger crystals too, i was pleasantly surprised and am so grateful for all your help and advice and patience. You guys are awesome. pls forward this to Nicole and Nick as well. This has given me a wonderful start. Take care till next time luv Deborah

---------------------------------------------------------------------------------------------

2022 - 02 - 07

Hi Megan, That’s great news, looking forward to receiving it! Thanks again for all your help with our first order, it has been a pleasure working with you. All the best Graham

---------------------------------------------------------------------------------------------

2022 - 02 - 07

Hi Megan, I received the order today and I'm so pleased with it all, thank you so much! Best wishes, Hannah

----------------------------------------------------------------------------------------------

2022 - 02 - 06

Hi, Just got our package. Spectacular! Everything well wrapped as usual, and everything exceeds our expectations. My wife asked me, while we were unpacking, 'Why don't we buy from them more often'? So, THANKS so much! We'll be back soon. Bob and Lisa W

-----------------------------------------------------------------------------------------------

2022 - 01 - 26

Hi Megan! Fantastic! Thank you so much for all your help! Can't wait to see all the beauties! 😍 Big thanks to Nicole and the rest of the team too. Take care of yourselves! Best wishes, Shaun
XxXxX

---------------------------------------------------------------------------------------------

2022 - 01 - 15

Thank you so much Megan. You are always so very helpful. It makes doing business with Top Rocks a pleasure.
CJ

------------------------------------------------------------------------------------------------

2022 - 01 - 12

I just wanted to let you know that I Love all the new specimens that are available. Thank you guys and everyone from TopRock for all the beautiful minerals that you make available for us. My customers love all my items and I feel great knowing that everything I purchase from you is Natural. Thanks again!
Jennifer

-------------------------------------------------------------------------------------------------

2021 - 12 - 25

"This was the best rock order I have done, have ordered from China, India, America, Britain, and these guys were outstanding, the fact that you can see the exact rocks you buy on their website is a blessing, and their packaging was brilliant, their sales ladies were just outstanding when we asked if they could do a rush order to get it in time for Christmas. Top notch and top prices! I can recommend them fully and would prefer to do all my buying from them from now on.
theo c.
----------------------------------------------------------------------------------------------------
2021 - 12 - 25
Every purchase has been smooth. Customer service was beyond expectations.
Lindy M

-----------------------------------------------------------------------------------------------------

2021 - 12 - 22

"The whole process was easier and way faster than I expected. This was my first time ordering from Toprocks and I was a little nervous about the quality of the stones. I didn’t need to be nervous. The stones are wonderful. My experience with their customer service was excellent. Renate got back to me immediately and processed and send my order before they left on holiday. Even though I thought I’d missed the holiday deadline. The package was very well packed with recyclable packing materials and it arrived 3 days before it was scheduled. I will be ordering again through them and recommend

Eve ES

--------------------------------------------------------------------------------------------------------

2021 - 12 - 14

Hi Renate I wanted to message to say the our order arrived safe and sound. The packaging is fabulous and because everything is in boxes it makes it so much easier to store. Quality is amazing we are so impressed and will certainly be placing another order in the near future.

Gillian

------------------------------------------------------------------------------------------------

2021 - 12 - 09

The mineral specimens arrived today and they are fantastic. Thank you and Nick and the rest of your team for all you did to help and guide me through this since this was the first time I ever bought things this way. I really appreciate that. The Chrysocolla is everything Nick said it would be and the Purpurite and Emerald are also wonderful. Sincerely, Joe B

-----------------------------------------------------------------------------------------------

2021 - 12 - 08

Hi Megan I just want to write and say thank you for the hustle to get my package out so quickly. I was surprised it came as quickly as it did. It already arrived today! I haven't opened it yet but I am pleased it got here ok and no customs duty which is great. Thanks again so much, Sunny

-------------------------------------------------------------------------------------------------

2021 - 11 - 25

Hi Megan A belated message to let you know my boxes of beauties arrived safely on the Monday following the Friday they were picked up from you. How’s that for service! I am thrilled to bits with them as usual, lots of oohs and aahh’s going on!! Those Erongo Smokeys are absolutely gorgeous and oh, the Swazi Jade… so lovely. The colours of the chiredzi smokey amethyst are just amazing aren’t they!! Just loving the spirit Quartz…I could go on. My beautiful verdite rhino has pride of place in my crystal room, he is very special! Many thanks for all your help and I will be keeping an eye out for more unusual pieces on your website. Best wishes to you and all the team Jo

-------------------------------------------------------------------------------------------------

2021 - 11 - 22

Hi Renate

Thank you for the absolutely stunning specimans which have arrived, such due diligence care with packing and the natural state beauty of these minerals, I will return to purchase again.Have a blessed Christmas and once again, thank you to your team, such beautiful quality in your specimans!

Te W

-------------------------------------------------------------------------------------------------

2021 - 11 - 19

Oh! I also wanted to let you know that you and Kat are an absolute delight to work with! I appreciate yall being so patient with me. Like I told Kat, some day I will have the ordering process all figured out, it's just not today. So thank you for putting up with me and being so kind. 🖤🖤 And if nothing else, at least I'm kind of entertaining to work with. 🤷🏼‍♀️

Melissa

----------------------------------------------------------------------------------------

2021 - 11 - 18

Thank you!! So happy to get to purchase these gorgeous specimens. Also very happy to personally tell you that I love your blogs and how much you care about the earth. It shows! Your team is amazing, thank you so much!

Rebecca D

-------------------------------------------------------------------------------------------

2021 - 11 - 16

I received my shipment yesterday and I am so very happy with it!

Anna T

-----------------------------------------------------------------------------------------------

 2021 - 11 - 15

I just want to say I love the gemstones you sent and thank you so much for all your help and really friendly service. I'll definitly be buying more from you in the future.

Catherine

-----------------------------------------------------------------------------------------------

2021 - 10 - 29

Thank you Megan!! I’m going to wrap the order up soon, just waiting to see if any more water tourmaline, citrine, and natural amethyst spirit quartz lots come up! I had the most gorgeous large spirit quartz in my cart but it got purchased before I checked out and I’m still recovering from that. Haha

I wanted to mention that I very much enjoyed reading Nick’s post about how Top Rocks’ came to be! I loved reading about how much you all care about this beautiful earth and your team on the website, I’m a big fan!!! Thanks to you all for being so awesome.

Rebecca

------------------------------------------------------------------------------------------------

2021 - 10 - 27

Hi Megan Just a quick note to say crystals arrived on Monday - super quick! And they are absolutely stunning! This is the second shipment we’ve had from you and always a delight, thank you so much! See you again soon Have a lovely day Lizzy

--------------------------------------------------------------------------------------------

2021 - 10 - 21

Thanks Megan! Love your company it’s the best ordering system! And you guys are all so nice and great communication. Very appreciated! Can’t wait to get the new stock All the best Ellen

--------------------------------------------------------------------------------------------

2021 - 10 - 18

Wow Megan, your not going to believe this but they Are already here, they arrived at Heathrow airport yesterday Morning and delivered today. Biggest Thank you, I’m so pleased I’ve found you They are Absolutely Stunning, Perfect and the energy Is amazing. I don’t have a favourite because they are All so nice and the butterflies and dragonflies are so Perfectly crafted and I know the Uk will cherish them. Of Course I’m already thinking about my next order. So will be in touch soon. Once again thank you so much Blessings and love Lucy xxxxx

-------------------------------------------------------------------------------------------

2021 - 10 - 13

Hi Renate First, I want to say thank you to your packing department! They do such an amazing job! I mean, DHL could drop the packages from a plane and I think everything would still be safe and in one piece! Please let them know they are amazing! I know that is hard work...
Well done, packing team!
Vanessa

--------------------------------------------------------------------------------------------

2021 - 10 - 06

Hi Megan, I received my order and thank you so much!! These crystals are gorgeous! Super happy with my purchase :D Enjoy your day! Kind regards, Delisa

--------------------------------------------------------------------------------------------

2021 - 09 - 09

You guys are my only supplier 🥰 I don't want or need to go anywhere else - you guys are truly fabulous in every way possible

Tara

------------------------------------------------------------------------------------------

2021 - 09 - 09

Received - great items and outstanding packaging as usual.

Marc

---------------------------------------------------------------------------------------------

2021 - 09 - 09

Thank you so much Megan! It’s always a pleasure working with you and the TopRock team. I hope you have a wonderful day, and stay safe!

Amanda

-----------------------------------------------------------------------------------------------

2021 - 09 - 07

HI Alex, The stock arrived on friday and from what i've already unpacked, it all looks really good and i am very pleased. Hopefully we will come out of lock down soon and i can sell it to my customers! thanks for all your help! All the best, Ellen

------------------------------------------------------------------------------------------------

2021 - 09 - 07

Thank you I received my order today in good order. Thanks for packaging it so well. The crystals are amazing. I love them. Thanks once again.

Naresa

--------------------------------------------------------------------------------------------------

2021 - 09 - 02

The order arrived in very good condition last week. Beautiful minerals and super well packaged!

Edo

-----------------------------------------------------------------------------------------------------

2021 - 08 - 18

Firstly, I wanted to say thank you for how my first order was handled. Super efficient and professional! Is a pleasure purchasing through Top Rocks.  Thanks very much! Warm Regards, April

------------------------------------------------------------------------------------------------

2021 - 08 - 16

Thank you!  That was so quick. I actually picked up a small show tomorrow and will be bringing some of it.   I stayed up until 1:00 a.m. last night just rocking.  LOL.  Thank you for the quick turn around.   I’m already stock piling for my September order.

CJ

----------------------------------------------------------------------------------------------

2021 - 08 - 03

Hey Renate and Team, Received the goods about 2 hours ago and I’m super happy with my purchase. It even arrived earlier than expected!  Thank you once again for all the effort in putting everything in order (they survived the ride over to Singapore!) I’m sure our customers would love it too. Looking forward to placing another order from you guys in the super near future :) Until then, take care!

Huiwen

-----------------------------------------------------------------------------------------------

2021 - 08 - 03

Thanks so much for the prompt delivery. I have to say I am very impressed with the quality of the specimens and how well everything was packaged. Thanks so much for taking the time to do a great job. I will definitely be purchasing from you again. Have a great week. 

Shae

--------------------------------------------------------------------------------------------------

2021 - 07 - 14

Hello, I just wanted to let you know that I did receive my order and it is absolutely gorgeous every single piece! I am very impressed and will definitely be doing more business with you in the future. I had no issues importing.  Blessings and gratitude, Sarah G (USA)

---------------------------------------------------------------------------------------------

2021 - 06 - 24

Good Morning, Thank you for your excellent service. Just received the goods, very nice quality . Kind Regards Friederike

----------------------------------------------------------------------------------------------

2021 - 06 - 14

Oh my! The parcel arrived today, incredibly fast, I wasn't expecting till next week.. not only that but the items are out of this world.  I couldn't be happier with everything, thankyou so much! I will be back soon hopefully with another order! 
Verity

-----------------------------------------------------------------------------------------------

Of course Megan you’ve all always been patient and kind with me, I love doing business with Toprock it’s made my business so beautiful.
Ian C

-----------------------------------------------------------------------------------------------

2021 - 06 - 07

Just to let you know that I have received my last shipment, everything is absolutely amazing as always, thank you so much! 

Valentina

------------------------------------------------------------------------------------------------

2021 - 05 - 28

I’ve decided to stop buying from another supplier so what I’m going to do is try to make sure I get the next order on it’s way and on time so I don’t need many bridging orders from elsewhere. I’d rather give my money to you guys. I got sold fake lemurians and fake citrine (which was Smokey) from Brazil. Lost a couple of grand and they wouldn’t make it right. Oh well, we both said we would rather be paying you guys and supporting you. Thank you guys for being so wonderful and honest and integral to deal with, it means a lot to us and it’s funny, your crystals most of them sell so fast, these ones so many weren’t selling.... and it wasn’t the crystals, they had beautiful crystals, but when you are not ethical and have do wrong by people you get karma and I notice the sellers with bad vibes their Crystals are harder to sell! Yours fly out the door every time. Much love to you guys!!! Have a beautiful weekend, we are about to start a much needed break for 3 Days! Woohoo!!! 🙌🏼☺️🔥🔥🔥💜

Crystal

---------------------------------------------------------------------------

2021 - 05 - 20

Amazing shipment! Seriously you all are so wonderful! I loved everything and really appreciated the care and attention to the packaging to make sure everything arrived safely. I have a feeling many of these items will sell quickly and I will surely be back again soon. Thanks again for all of your help. Can't wait to reorder and excited for when that new batch of natural citrine is ready as I will definitely pick some up. 
All My Best,
 
Paul O

-----------------------------------------------------------------------------

2021 - 05 - 14

I  have received the last shipment, everything is amazing as always, thank you so much!

Valentina

------------------------------------------------------------------------------

2021 - 05 - 13

Thank you everything is gorgeous, very pleased with the order.

Niki L

----------------------------------------------------------------------------------

2021 - 05 - 11

The Lovely crystals have arrived, we’re just unpacking them.

Thanks for such a great service and best Crystals.

Andrew

-------------------------------------------------------------------------------------

2021 - 04 - 28

I’m very pleased with the citrine and thanks so much for sorting everything out. You guys always have top notch customer service! I love doing business with you. Thanks again.

Jason J

----------------------------------------------------------------------------------------

2021 - 04 - 23

Nick wrote a lengthy blurb a while back about Top Rock. It started talking about Nicole’s efforts with the conservation area. I printed that and have shown it to lots of customers. Let Nicole know that there are hundreds of my customers who applaud her efforts and just as many who appreciate what Nick has done for the miners. Keep it up – you may not get direct feedback but your efforts are appreciated here in Canada.
 
Smiles
Bob

------------------------------------------------------------------------------------

2021 - 04 - 21

On the behalf of myself and Chris we just wanted to give you a huge thank you. We are super stunned by this gorgeous order we have put with TopRock, and we cannot wait to order more! The quality is amazing and the handling, care and effort that has gone into the packaging. Handling means a lot to us as we are a recyclable and eco company too, the energy exchange is phenomenal. Thank you also for your warm welcoming with us and help. We look forward to purchasing very soon!

Talia M

---------------------------------------------------------------------------------

2021 - 04 - 20

You guys are great! Haven’t had one complaint yet! Actually everything is always more beautiful than expected

Ian C

-----------------------------------------------------------------------------------

2021 - 04 - 20

We’ve done decently so far but have really found that what’s holding us back are our crystals. In the past we were struggling to find a trustful, ethical supplier with top/rare quality crystals for our business, and TopRock seems to be just that! These crystals are ones that we have always dreamed of getting our hands on! Thank you so much for everything, we are grateful we found and are doing business with you! We can tell you really care about your customers, not only through the carefully packaged shipment but through interactions, time spent & efficiency, and professionalism. We cannot wait for our next shipment and hope you have a wonderful rest of your day and weekend! 

- Caitlyn & Bryan 

 -------------------------------------------------------------

2021 - 04 - 13

Hi, just spotted your section for reviews and thought I'd do a write up:

Running a business that sources products from every corner of the globe and with that having business with around 20 different suppliers and having gone through 100's quite literally, I can truly say that Toprocks stand out by a mile.
So much so that we're proud to actually have them as our supplier, not one other supplier from any corner of the globe does what they do in regards to humanitarian issues.
It's clear that not only do they value their staff, they value their country and furthermore their continent, truly a one-people business. 
Fair trade is the heart of what they do, and to top this the quality of their products is second to none.

*disclaimer* this really isn't an overzealous review in an attempt to make them seem like something more than they are, this is 100% who they are.

Ryan K

--------------------------------------------

2021 - 04 - 06

I received all my crystals and I just want to thank you all! This is my second order with top rocks and everything is certainly "top quality with amazing customer service".

Thank you soo so much! I absolutely love all the crystals. So greatful to have found you guys. My crystal dreams come true.

Crystal M

-------------------------------------------------

2021 - 03 - 30

Hi Nicole 

I would like to say firstly thank you for such an amazing experience with you all quality and customer service is impeccable I couldn't ask for a better team to work with. 

Thank you 
Regards 
Ronnie

------------------------------------------------

2021 - 03 - 29

Hi Nicole,

Thank you for offering the Dragon crystal sculptures, i have purchased 2 they look really amazing!!!
Also to let you know that i have received my last shipment, everything is amazing as always, thank you soooo much! 🥰
Hope you have a lovely day!

Kind Regards,
Valentina 

-----------------------------------------------------

2021 - 03 - 29

I just want to say WOW to these Celestite some of the most beautiful I have ever seen in my life!!! Thanks you sooooo much

Erica 

-----------------------------------------------------

 2021 - 03 - 19

 I just wanted to say THANK YOU for the most Beautiful Stones I am thrilled and happy 
I Will order soon again 
Hugs and best regards 
Marcella 

--------------------------------------

2021 - 03 - 18

 HELLO . I JUST RECEIVED MY FIRST ORDER TODAY. EVERYTHING IS ABSOLUTELY GEMAZING. MANY THANKS FOR THE AMAZING MATERIAL AND FAIR PRICES.YOU GUYS ARE TRULY SO VERY MUCH BETTER THEN THE COMPETITION. GOD BLESS STAY SAFE AND KEEP UP THE GREAT WORK. CANT WAIT FOR MY NEXT ORDER. THANK YOU HUGS AND KISSES TO ALL FROM CANADA.

ROBERTO

 

--------------------------------------

2021 - 03 - 16

 Good Afternoon Renate and Megan, 

I just wanted to say thank you once again for your wonderful shipment.

Everything arrived perfectly and well packed you have a customer for life now.

Hope you have an amazing week.

 From Josephine

 

--------------------------------------

2021 - 03 - 08 

THANK YOU SO VERY MUCH FOR THE FAST PACKING AND SHIPPING. YOU GUYS CERTAINLY STAND OUT FROM THE CROWD. EXCELLENT MATERIAL AND FAIR PRICES.   HEALTH AND SUCCESS TO ALL 

From Hratch

 

--------------------------------------

2021 - 03 - 04 

I hope everyone is doing well and staying in good health and lifted spirits. I wanted to thank you all for the wonderful customer service, excellent inventory, and carefully packed shipping you always provide your customers. It is deeply appreciated!   

From Vanessa

 

--------------------------------------

2021 - 03 - 03

I have just received the 2 boxes and what can I say, I could not remember exactly what I had ordered so opening the package was a huge WOW WOW WOW surprise......

You guys pack the stuff and pack and pack and pack ....

Amazing amazing rocks...

I just don't know what to say except ace great amazing...

love love love....

and thank you for putting up with me for soooooooo long.........

From Meena

 

--------------------------------------

2021 - 02 - 24

Hi there
Huge Thanks to you all at Toprock ...THANKYOU!
Order arrived incredibly fast and all safe and well packed.
Really lovely Hollandite Quartz and Kyanite in Fuschite - absolutely love them.
Great quality and Great price - you guys Rock :)

I am always looking out for more Hollandite Star Quartz, Black Ammonites and Velvet Malachite so it would be great if you could let me know if you get any more of these in stock over the next 2-3months

Thanks again for being the best mineral wholesaler I have found
Best wishes to you all
Nick and Kat

 

--------------------------------------

2021 - 02 - 24

Megan I received everything today! Much quicker than expected and the pictures did not do these treasures justice. They will all be a lovely addition to my business m. Can’t wait to buy more beautiful pieces from you. I can’t wait to see if you get any natural citrine   

From Ian 

 

--------------------------------------

2021 - 02 - 18

Hi Renate,

I want say a massive thank you for my order! It arrived very quickly and it was packed really well!

I love the items that have arrived! Great quality!

Looking forward to ordering again from you.

Kind Regards 
Tracey

 --------------------------------------

2021-02-16

I’ve been buying rocks for resale for over 50 years and I want you to know that you are one of only 3 companies I continue to deal with. I always get exactly what is presented at a price that leaves me some room for profit. That is extremely rare!
Denese

 

 --------------------------------------

2021 - 02 -11

Hi there,

Just wanted to thank you from the bottom of my heart for our beautiful Crystals. Being a new start up crystal company, it has been really difficult finding suppliers who are decently priced, offer great quality stock, ethically source their stones and are also environmentally conscious.

We are very thankful for the great values your business instills and look forward to continuing to complete larger orders as our business progresses.

All the best,
Sam

 

 --------------------------------------

2021 - 02 - 09

Hi Nicole,

Just to let you know that i have received my last shipment, loveee all the items, everything is so amazing as always, thank you so much! 🥰

Kindest Regards,
Valentina 

 

 --------------------------------------

2021 - 02- 09 

Hi Renate and Alex,

I did an initial inspection on the latest shipment and am very happy.

Thank you for making such large specimens available. I thoroughly enjoyed buying them and I will look after them. Shipping was lightning fast. 

Thank you and have a great day, 

Martin 

 

 --------------------------------------

2021 - 02 - 08 

Good Evening Megan,

I just wanted to write a quick email, I can't begin to tell you how happy I am with my crystals and the customer service I am in awe.

Thank you so much 

 

 --------------------------------------

2021 - 01 - 21 

Thank you! I love your team 🥰 such great products and amazing service.   

Wei

 

 --------------------------------------

2021 - 01 - 22

Our clients love your products. Please keep bringing such wonderful stones to market! I appreciate your new bulk offers and will certainly buy that way when appropriate. Thanks for all that you do. From Brett S

 

 --------------------------------------

2020 - 11 - 27

It's arrived, well packed as always. Thank you so much.... These items are beautiful, it's a shame we have to sell most of them!  Pass my thanks on to the team please.

Alistair

 

 --------------------------------------

2020 - 11 - 25 

 Hi Megan and Nicole,
 
I received and opened my order and just wanted to drop a quick note to say thank you for offering these beautiful crystals. It was all very carefully and excellently packed and thanks for redoing the invoice for the customs.
 
I hope to be in touch again soon.
 
Thanks again,
Rory

 

 --------------------------------------

2020 - 10 - 21

Hi,

I am pleased to inform that I have received the remaining three boxes today. Everything arrived safely and I can't express how thankful I am for the excellent packing of the celestite pieces. All of them arrived intact and well.
I believe I will be placing a larger order of items after January so hopefully everyone will have had a chance to rest! 

It may be too soon but take care and happy holidays! We eagerly look forward to doing more business with the Toprocks team in the new year.

Thank you.
Deepak 

 

 --------------------------------------

2020 - 10 - 21 

Hi Megan.

Yes, thanks, I am well and healthy ... albeit a little short on sleep at the moment due to early mornings, late nights, and intermittent insomnia in between. But it is getting better.

Hope you (and those around you that you love) are safe and well.

Appreciate your support, friendliness, and great service. Look forward to receiving the delivery.

best wishes.
Jim

 

 --------------------------------------

2020 - 10 - 21 

Hello Megan, 

I am well, healthy, and very excited about this shipment. Thank you for your concern and the update with this detailed information. I am very blessed to have found your company. I hope you have an amazing week. Thank you, again. 

Best regards,
Aqeelah

 

 --------------------------------------

2020 - 10 - 12 

Thank you so very much. The addition of your beautiful stones and crystals have made a huge difference for my business right now. I have always loved being surrounded by them and love the joy it is bringing to my customers especially right now. Sorry for the payment issues I've been having and your patience has been greatly appreciated. I really can't wait for this shipment to arrive. Peace and Love to you and everyone at Toprocks,

Sherrill

 

 --------------------------------------

2020 - 07 - 20 

Hi Nicole It looks as if I have to wait a day or two as we linked my bank to Pay Pal So now I have to wait for bank aproval which could take a little time Just wish I could just pay toprocks by Visa card would make it so easy for me.  Hope I am not a pest but I did think Pay Pal was the way to go.   Nicole  the  the material nick sorted out for me was stunning and must thank him. I have allready placed all on the shelves and sold several . Good stuff. Thank you Nicole for all for us So happy happy to deal with Top Rocks again Loves you all John

 

 --------------------------------------

2020 - 09 - 22

Awesome! Thanks so much for your quick responses & help, Nicole. I am so stoked I came across your website during my mass research for my new business.

You all have lovely pieces, prices & people! 

Thanks again!

 

 --------------------------------------

 2020 - 09 - 16

Hi Toprock team. Thank you for our amazing last order. Everything turned up so well packaged and no breaks,  and the crystals are absolutely beautiful.

 

 --------------------------------------

2020 - 09 - 14

Morning Megan and the team.
Once again thank you for the efficient and friendly service and perfect packaging as always! Items received and very happy
Regards
Marc

 

 --------------------------------------

2020 - 08 - 27 

Hi Megan,

Thank you so much. I must say the service you guys provide is absolutely brilliant, i cant fault you or Tudor my other contact, one bit.

Have a great week,

All the best,
Devan

 

 --------------------------------------

2020 - 08 - 19

Hello Megan,

We got the order in and finished unpacking.
IT looks really good and we are happy with it.
We will make a new order soon.
Thank you for all the help.

Greets Natasja

 

 --------------------------------------

2020 - 08 - 18

Wanted to say that I was able to view my shipment yesterday and was very impressed with the way it was packaged for shipment. Everything was well protected. Thank you for your outstanding product and attention to detail!
😀
Well done team !!
--------------------------------------
2020 - 08 - 17 
Hi Nicole
I finally received my beauties! They’re super amazing I’ll be placing another order very soon I think thank you so much! And also the packaging is fabulous too! Everything in tact which is always a bonus having to travel so far. 

Thanks again
Jamie-Lee
--------------------------------------
2020 - 08 - 07
Hello Nicole,

We received our package yesterday. All I can say is WOW! We are completely blown away with the quality and the pieces in general. I personally would like to thank you for all your time, and especially the swift delivery. We will be ordering very soon. 

Kind regards,
Catherine
--------------------------------------

2018-06-28

“Hi Megan,

The parcel arrived and all is perfect.

I would like to thank you and the Toprock team for the way you handled this order. From the communication, extreme packaging and fast shipping, everything was handled efficiently and professionally. Much appreciated.

Kind Regards, T”

 

 --------------------------------------

2018-05-29

“Hi Megan,

Ah wow, those are absolutely gorgeous!!

Thanks so much for adding that notification - I do keep checking back, so hopefully I'll manage to snag some if they're added to the site.

I have to say I love that I can choose a stockpile option - it makes buying so much easier for me as with other suppliers I sometimes have to choose pieces that I otherwise wouldn't have bought, just to make the shipping worthwhile. Really glad I've found you guys!

Thanks so much and take care. N”

 

 --------------------------------------

2018-05-25

“Dear Megan,

Thank you for such an easy and pleasant transaction.

I will tell my friends about your website you have been very professional, and the contact has been fantastic.

I will buy from you again,

Kind regards, J”

 

 --------------------------------------

2018-05-15

“Hi Megan,

Thank you for the shipment. Everything complete and very well packed!

Crystals are good quality and usable. The Tourmaline is excellent.

Kind Regards, F”

 

 --------------------------------------

2018-05-08

“Hi Megan,

Last night I received the parcel.

That was really fast.

Thanks a lot, it looks lovely.

Have a nice day and perhaps until a next time.

Kind regards, R”

 

 --------------------------------------

2018-04-12

“Greetings Megan,

Momma T and I are happy that we found you folks. Have a great day... J”

 

 --------------------------------------

2018-04-09

“Hi Alex,

Thanks, and as always, your product is amazing.

Sincerely, C and T”

 

 --------------------------------------

2018-04-06

“Great thanks and thanks for your great crystals, they are so well looked after and packaged, I am always happy with them :) M”

 

 --------------------------------------

2018-04-05

“Hi Megan,

Just letting you know my package arrived last week.

I must say the crystals were well wrapped.

The spirit quartz and fluorite are beautiful.

Thank you for all your help.

Kind regards, S”

 

 --------------------------------------

2018-03-29

“Hello Megan,

I've just received the quartz safely.

Thank you very much for the impressive and beautiful quartz with great packaging!

Best regards, T”

 

 --------------------------------------

2018-03-21

“Thank you so much for the lovely shipment, I just wanted to say you are an amazing company, fast shipping, great customer service, and awesome gemstones.  I will defiantly be starting another order soon. E”

 

 --------------------------------------

2018-03-13

“Aloha Megan,

I received my package. I have to say I am very impressed with your packaging. All of the crystals are so lovely and special! The large piece is just stunning. Looking forward to working with your company again.

Mahalo, J”

 

 --------------------------------------

2018-02-27

“Hi Megan,

We received our most recent shipment today, and we are wildly pleased, as always. Your items are awesome.

Also, I have to thank whoever packs for shipment, because they do a great job! We can't get stuff from the states whole and unbroken, but your boxes are so tidy and well wrapped there is never damage.

We hope things are ok for you all, the water situation seems very worrisome and tragic. Thank you again for all the beautiful specimens.

Blessings! J”

 

 --------------------------------------

2018-02-27

“Hey Nick,

I was looking for some gem and mineral information this morning when I

came across your webpage: www.toprocks.com/blogs/news.

Great stuff! Thank you for taking the time to put this together.

Keep up the awesome work!

Cheers, P”