Shipping Info

Surface Mail

Surface mail is via the postal services and takes 8 - 12 weeks. This is generally the most economical method for smaller sized orders. Weights are limited to 20kg - 30kg per box depending on the country.

Goods can be tracked on www.sapo.co.za or www.trackmyparcel.co.za until goods leave the harbour in South Africa. Once they have landed in your country they can also be tracked on your local Post Office services website

Europe R211.20 per box plus R39.60 per kilogram
America R166.43 per box plus R63.25 per kilogram
Canada, Australia & Japan R155.48 per box plus R39.60 per kilogram

Insurance is available for most countries and is calculated at 3% of value of goods. Insurance is limited to certain values for different countries – please email Kat kat@toprocks.com for full details.

Shipping services are provided by SAPO, therefore we cannot guarantee the time frame in which the delivery takes place. We offer shipping services for your convenience and cannot be held responsible for items arriving late or shipped to the wrong destination. Should you experience any problems regarding deliveries, please contact Kat kat@toprocks.com

Countries with insurance option available and maximum insurance value per parcel:
COUNTRYPRICE
ArgentinaR2000
AustraliaR1400
AustriaR2000
BelgiumR2000
BrazilR2000
ChinaR2000
CyprusR2000
DenmarkR2000
FranceR2000
GreeceR2000
Hong KongR2000
IrelandR2000
ItalyR2000
NetherlandsR2000
New ZealandR2000
PolandR2000
PortugalR2000
ReunionR2000
SeychellesR2000
SingaporeR2000
SwedenR2000
SwitzerlandR1600
USAR1600

Air Mail

Airmail is via the postal services and takes 6 - 14 days depending on your area. This method is expensive and not recommended unless goods are very light. Weights are limited to 20kg - 30kg per box depending on the country.

Europe R223.74 per box & R184.80 per kg
America R166.43 per box & R288.20 per kg
Canada, Australia & Japan R158.95 per box & R257.40 per kg

International Airport to Airport

This is from Johannesburg Airport in South Africa to your nearest International Airport. If order exceeds $2000 in America you have to use an agent. (Clearing yourself is cheaper.) All customs charges will be charged to you at pick up and not by us.

Please note - the cargo/freight department at your airport is not the same building as where passengers land. It is advised that you phone your airport and get the exact location. Info should be able to help you. Average flight time is 4 days. Please note we only do an airport run once a week, not daily. Every single Country and State charges different customs rates - so I cannot calculate what those charges are. Most of our goods fly on either British Airways (handled by Forward Air in America), Air Quantas, KLM and Singapore Airlines.

These rates are estimated and do not cover express, hazardous or any other special services. The Fuel & Security is subject to change. The rate of exchange will also fluctuate

Minimum and less than 100kgs will have to have the SCC and FOB value added.

COUNTRYMin less than 100kgFOB feeSCC /KGROE:AirlineISO Code
AmsterdamR 1,250.00$ 2.35/kgR 3,000.00$0.90/kg15.85EKAMS
BaltimoreR 1,250.00$ 3.35/kgR 3,000.00$0.70/kg15.85SABWI
Bangkok R 1,250.00$ 2.45/kgR 3,000.00$0.90/kg15.85EKBKK
BrisbaneR 1,250.00$ 3.05/kgR 3,000.00$0.90/kg15.85EKBNE
ChicagoR 1,250.00$ 3.55/kgR 3,000.00$0.90/kg15.85EKORD
CincinnatiR 1,250.00$ 3.64/kgR 3,000.00$0.70/kg15.85SACVG
DallasR 1,250.00$ 3.55/kgR 3,000.00$0.70/kg15.85SADFW
DetroitR 1,250.00$ 3.30/kgR 3,000.00$0.70/kg15.85SADTW
GreeceR 1,250.00$ 3.05/kgR 3,000.00$0.70/kg15.85SAATH
LondonR 1,250.00$ 2.45/kgR 3,000.00$0.90/kg15.85EKLHR
MiamiR 1,250.00$ 3.60/kgR 3,000.00$0.70/kg15.85SAMIA
New YorkR 1,250.00$ 3.35/kgR 3,000.00$0.70/kg15.85SAJFK
PhiladelphiaR 1,250.00$ 3.35/kgR 3,000.00$0.70/kg15.85SAPHL
PortlandR 1,250.00$ 3.90/kgR 3,000.00$0.70/kg15.85SAPWM
Salt lake cityR 1,250.00$ 3.90/kgR 3,000.00$0.70/kg15.85SASLC
SeattleR 1,250.00$ 3.94/kgR 3,000.00$0.70/kg15.85SASEA
SingaporeR 1,250.00$ 2.45/kgR 3,000.00$0.90/kg15.85EKSIN
SpainR 1,250.00$ 2.60/kgR 3,000.00$0.90/kg15.85EKMAD
SydneyR 1,250.00$ 3.50/kgR 3,000.00$0.90/kg15.85EKSYD
TokyoR 1,250.00$ 2.45/kgR 3,000.00$0.90/kg15.85EKNRT
ZurichR 1,250.00$ 2.65/kgR 3,000.00$0.90/kg15.85EKZRH

Tracking sites for these are:

Here is a list of the most frequently used airports and the information pertaining to each. Prices are an approximate figure only and will change with fluctuations and value of goods; and an exact quote will be made for each order.

These rates are only estimates and do fluctuate with the rand/dollar.

Sydney & Brisbane Air Quantas minimum charge covers about 40kg. Thereafter rate is approx. R27 per kg
United Kingdom British Airways minimum charge covers about 40 kg. Thereafter rate is approx. R26 per kg
Zurich & Amsterdam British Airways minimum charge covers about 40kg. Thereafter rate is approx. R34 per kg
Tokyo Singapore Airlines minimum covers about 30kg. Thereafter rate is approx. R30 per kg
Singapore Singapore Airlines minimum covers about 50kg. Thereafter rate is approx. R26 per kg
Miami British Airways minimum will cover up to 30kg. Thereafter rate is approx. R35 per kg
New York, Philadelphia & Baltimore British Airways minimum will cover up to 38kg. Thereafter rate is approx. R38.50 per kg
Salt Lake City, Seattle, Cincinnati, Portland & Oregon British airways minimum will cover up to 30kg. Thereafter rate is approx. R42 per kg
Dallas, Fort Worth, Texas, Chicago & Detroit British Airways minimum will cover up to 30kg. Thereafter rate is approx. R40 per kg
Bangkok British Airways minimum will cover up to 38kg. Thereafter rate is approx. R26 per kg

Sea Freight

This method is not cost effective unless your order exceeds 200kg (440lbs). Goods take anything from 29 days - 42 days. You have to use an agent. It costs at least another $300 when it arrives in port in agents and wharfage fees.

On average shipping is $250 - $275 per cubic metre plus agency, documentation and wharfage. A quote must be given for this as every location is different and value of goods determines other charges.

Courier

On average Courier takes 6 - 10 days. Unfortunately courier prices ex South Africa are ridiculously expensive and therefore not recommended.